About Us The World Burns Club and The Scottish Heritage Exchange are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at admin@worldburnsclub.com.

Making A Purchase Making a purchase could not be easier. Just browse the sections of The Laird's Casrtle, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.Simply complete the details and that's it.......your order has now been processed ! We accept payment by credit card. All orders are processed in Brittish Pounds, and your card company will convert the transaction to your own currency. We also accept payment by Cheque and Bank Transfer. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. You may send your credit card information by using our simple secure on line ordering. Alternativley orders can be processed via phone, fax, and snail mail. For details on these other methods of payment, see "Reaching Us" section below.

Shipping And Handling All items are shipped promptly through reputable national and international carriers ensuring that your order arrives safely to your address. You will be provided with supprting documentation and receipt.

Delivery Schedule We process your order right away. We will normally despatch your order to you in 3 business days . International orders are generally received in under 10 days unless otherwise stated.

Back Orders If your item is not in stock, we will place it on back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges No other United Kingdom taxes currently apply.

Credit Card Security All credit card numbers processed are encrypted in the software when the order is placed using the latest 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee In the unlikely event that the goods received by you are faulty or are different from those ordered, we will offer you the option to have the goods replaced, or give you a refund. Refunds and replacement orders are processed upon return of the goods. Your statutory rights are not affected. Complaints :- Should you have any complaints, please contact us immediately and we will endevour to resolve the problem promptly and to your satisfaction.

Reaching Us If you need to reach us, including arranging other methods or ordering and payment, please email us on admin@worldburnsclub.coml Alternatively, you can:- Telephone on 01294 461508 or Fax us on 01294 464829 (International Calls dial +44 missing out the first zero of the code) Write to us at:- The World Burns Club, Unit 2, New Street, Stevenston, Ayrshire, KA20 3HF,Scotland.

Privacy Policy The World Burns Club and The Scottish Heritage Exchange will not disclose buyers information to any third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.